Excellent service and commitment from the great team at UV Water Systems. We had to call them out recently for a problem we thought would come under warantee. As it turned out, our system had received a lightening strike! This had created a rather expensive problem that we weren’t prepared for. We have been blown away as they stood by our original conversation and we only received a minimal charge. They even changed the quartz sleeve even though they couldn’t see a crack in it from the lightening strike, but just in case! Highly recommend these guys, best service ever!
Sue McGregor
Rating
2020-07-20 17:42:30
We very much appreciate your commitment to rectifying this matter at minimum cost to us. I am certainly happy to give you a review. Thank you so much for everyone’s time and the outstanding service we have received. It is so appreciated! I’ll do the review now. Have a great week! Kind regards
Sue
Rating
2020-07-20 19:01:00
I just wanted to let you know that your help was very much appreciated as it was the ballast that needed replacing. When I rung the original company they had no idea of what the problem would be and wanted me to go find an electrician to look at it. So if it wasn't for you I wouldn't have the water system fixed. So once again thank you.
Debbie
Rating
2020-05-14 19:00:00
Hi Wayne: Great service, ballast arrived at noon and the system is up and operating. Many thanks,
Mike
Rating
2020-03-10 08:00:00
The system is all up and going again thank you so much for you time it really is appreciated best service I have ever had from a business Best Regards
Joanne
Rating
2020-06-10 19:00:00
Thank you Stewart. My water system is up and running thanks to you. This wasn't even one of your products and yet you problem solved it when the proper company couldn't. Next time I need a system I will come to you. I would recommend you to everyone